The professional technicians in Support Services at Applied Systems Canada are committed to providing information and assistance promptly and efficiently so you can get back to business. We answer questions and help resolve any problems involving your broker management system.  Our English- and French-speaking technicians consider your satisfaction their top priority.

For customer convenience, we offer a choice of Support options:

• Toll-free telephone support in real time, with hold times under one minute
• Online chat
• KnowledgeBase
• Log call form
• Email
• Fax

A Support supervisor oversees your service to enhance communication and ensure your satisfaction. To further protect the quality of your service, we monitor phone calls, gather input from web forms, and send quality-check emails. We also measure satisfaction and quality through client ratings on our annual corporate survey.